ACCESSIBILITY

Ballena Alegre Management SL is committed to ensuring the accessibility of its website in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of websites and mobile applications of the public sector.

This accessibility statement applies to the website https://bamresorts.com/

COMPLIANCE STATUS

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance issues described below.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018

Some contrast aspects may not meet the minimum required ratio of 3:1 with respect to adjacent background colours in certain sections of the website. (Requirement 9.1.4.11 of UNE-EN 301549:2022)

Some non-text elements may not be correctly labelled. (Requirement 9.2.5.3 of UNE-EN 301549:2022)

Some text in other languages may not be correctly identified. (Requirement 9.3.1.2 of UNE-EN 301549:2022)

Occasional source code editing errors may exist on some web pages. (Requirement 9.4.1.1 of UNE-EN 301549:2022)

Some logos and images may contain incorrect alternative text or may lack textual descriptions. (Requirement 9.1.1.1 of UNE-EN 301549:2022)

Some links may have functions that are not correctly identified. (Requirement 9.2.4.4 of UNE-EN 301549:2022)

There may be information or relationships that cannot be programmatically determined or are not available in text form. (Requirement 9.1.3.1 of UNE-EN 301549:2022)

Content implemented using markup languages may contain elements without complete start and/or end tags, elements with duplicate attributes, or elements lacking a unique identifier. (Requirement 9.4.1.1 of UNE-EN 301549:2022)

Disproportionate burden

Not applicable.

Content outside the scope of applicable legislation

There may be office documents in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements, although efforts have been made to ensure that most of them do comply.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 07/05/2026.

The method used to prepare this statement was a self-assessment carried out by the organisation itself.

Last review of this statement: 07/05/2026.

COMMENTS AND CONTACT INFORMATION

You may submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018) through the contact form available on this website at the following address: https://bamresorts.com/en/contact/

For example, to:

  • Report any possible non-compliance by this website.
  • Communicate other difficulties in accessing website content.
  • Submit any other query or suggestion for improving the accessibility of the website.

You may also submit:

  • A complaint regarding compliance with the requirements of Royal Decree 1112/2018.
  • A request for accessible information relating to:
    • Content excluded from the scope of Royal Decree 1112/2018 as established in Article 3, Section 4.
    • Content exempt from accessibility requirements because compliance would impose a disproportionate burden.

Requests for accessible information must clearly specify the facts, reasons, and request in order to establish that the request is reasonable and legitimate.

Complaints and claims concerning accessible information may be submitted through the contact form available on this website at the following address: https://bamresorts.com/contacto/

OPTIONAL CONTENT

This website has been designed with a responsive layout so that it can be displayed correctly on devices such as tablets and mobile phones.

It has also been designed to allow users to change the text size through the options provided by the web browser being used.

Text size can also be adjusted using the following keyboard shortcuts by pressing both keys at the same time:

  • Ctrl + : Increase text size.
  • Ctrl – : Decrease text size.
  • Ctrl 0 : Restore the original text size.

Likewise, users who do not have access to a mouse can navigate through the different elements of the page using the keyboard and the Tab key.